For sustainable growth, along with project execution we have also built a robust service infrastructure to render quality after-sales-services during warranty and post-warranty period. This has enabled us to satisfy our customers' needs and to get repeat business. Sterling and Wilson is one of the very few engineering companies in India offering 360° service offering in the field of Mechanical, Electrical and Plumbing encompassing HVAC, Electrical, Firefighting, Fire-alarm, Fire-detection, Fire-suppression and Plumbing.
Under this service, skilled and trained manpower is provided for 'Operation' and 'Routine Maintenance' of Engineering Services viz. HVAC; electrical installations which include Transformers, HT Panels, LT Panels, distribution boxes, Generators, UPS, etc.; Firefighting/Fire-alarm; WTP; STP; Plumbing; Carpentry etc. A brief scope is given as under:
Under this, we offer different types of Maintenance Contracts either in combination or in isolation, both comprehensive and non-comprehensive in nature. Key services are listed below:
Product Upgrades and Enhancements (Through revamp / retrofitting the existing system)
These services are primarily targeted at old air-conditioning and firefighting systems. Over a period of time it is quite likely that due to additional load or change in the layout and demand, there is a change and enhancement in requirements.
Under revamp / retrofitting of the existing system, we carry out the detailed engineering on the basis of changed requirement, prepare bill-of-quantities, introduce contemporary energy efficient and intelligent equipment, execute the job and hand over the system for customers' beneficial use with enhanced life cycle.
We provide following value added services connected to HVAC, Electrical and Fire-suppression system
HVAC Service Risk Protection Contract – This type of contract covers material as well as labour required for rendering Preventive Maintenance Service or attending and resolving any complaint Labour Contract – This type of contract covers only labour required for rendering Preventive Maintenance Service or attending and resolving any complaint
Operation Contract – Under this type of contract, manpower is provided for carrying out operation of HVAC system. It involves putting ON and OFF the system as per specified time, recording various pressure and temperature readings in log book and reporting any breakdown or situation prone to breakdown to service provider Fire Fighting Service
Maintenance Contract – Fix numbers of preventive services are rendered and complaints attended during contract period. It is non comprehensive type of contract wherein only labour is covered in scope of contract. In case of any material is required, same is supplied on additional charges
Value Added Services
HVAC- Replacement of existing system completely or partially with new system Converting reciprocating chillers in Screw Chillers by replacing compressor and controller.
Fire Fighting- Replacement / modifying the existing system with latest system Replacing existing system with different type of system after designing the system.